FAQ
What kind of wheelchair is best suited for me?
What if I don't have health insurance?
What if I have insurance, but it won't cover a second wheelchair?
Do you accept health insurance?
Where do you get the wheelchairs?
What if I'm unsatisfied with my wheelchair, scooter, or power chair?
Can you deliver a wheelchair, power chair, or scooter to my house?
Can I test-drive a wheelchair?
How do I donate a wheelchair, accessory, or money to Goodwheelchairs.org?
Do you have a payment plan option?
WHAT KIND OF WHEELCHAIR IS BEST SUITED FOR ME?
If you're looking for mobility equipment primarily to be used indoors, we would recommend a power chair, because it has a tight turning radius and fits in most indoor settings.
If you're looking for mobility equipment primarily to be used outdoors, we would recommend an electric scooter for its ability to drive over many different surfaces.
If you're looking for an inexpensive way to get around and have the ability to self-propel yourself, a manual wheelchair may be your best solution.
WHAT IF I DON'T HAVE HEALTH INSURANCE?
That's okay! Our wheelchairs are discounted, so that you can afford mobility equipment.
WHAT IF I HAVE HEALTH INSURANCE, BUT IT WON'T COVER A SECOND WHEELCHAIR?
We understand the need for a second electric scooter, so you can go to your son's soccer game! All our wheelchairs are discounted, so even if you already have a wheelchair, you can afford a second one.
DO YOU ACCEPT HEALTH INSURANCE?
Unfortunately, we do not accept health insurance at this time.
WHERE DO YOU GET THE WHEELCHAIRS?
All our wheelchairs are donated by your friendly Austin neighbors.
WHAT IF I'M UNSATISFIED WITH MY WHEELCHAIR, POWER CHAIR, OR SCOOTER?
If you're unsatisfied, we want to know!
If it's been less than 10-days, we'll gladly refund your money or make any necessary adjustments to make you happy. Unfortunately, if it's past the 10-day guarantee period, we can not accept wheelchairs, scooters, or power chairs back.
CAN YOU DELIVER A WHEELCHAIR, POWER CHAIR, OR SCOOTER TO MY HOUSE?
Sorry, no. At the present time we aren't able to pick up or deliver wheelchairs.
CAN I TEST-DRIVE A WHEELCHAIR?
Absolutely! In fact, we highly recommend you test-drive your wheelchair, scooter, or power chair, so you know if the mobility equipment suits you and your needs.
HOW DO I DONATE A WHEELCHAIR, ACCESSORY, OR MONEY TO GOODWHEELCHAIRS.ORG?
For donations, please contact us at wheelchairssales@goodwheelchairs.org. To make a monetary donation, you can safely make your tax-deductible donation through PayPal.
All the proceeds raised through the sale of our mobility equipment help support GoodwheelChairs.org and the nonprofit services of our parent organization, The Human Potential Center, which offers programs designed to spark the creativity, love and playfulness of the human spirit.
DO YOU HAVE A PAYMENT PLAN OPTION?
In addition to cash, we also accept credit cards which provide the opportunity to pay over time. In cases of extreme need, we may be able to work out additional options. Give us a call and we'll see what we can do.